Comcast High Speed Internet Cable and Digital Telephone Services review

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Comcast High Speed Internet Cable and Digital Telephone Services

4.5

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Customer service, technical capabilities and the quality of the overall experience has been very good for us

- by leduncan
  all reviews
  
  We originally moved to an area where DSL was not available. By default, and the heavy advertising in the area we chose Comcast High Speed Internet and Digital Voice (telephone) service.
  We have now had this service in two different states for the last two years.
  The high speed internet capabilities are awesome.
  In
  two years, we have never had a service interuption except for power outages.
  Which brings me to the downfall of digital voice.
  When the power goes out, you loose your digital cable TV and your high speed internet access.
  Your telephone however, will continue to work.
  The modem that everything connects to has a ...
- battery backup.
  You can plug a telephone into the box and you will have phone service…for about four hours.
  After that, you have no phone service.
  Our power was out for three days last winter, not having phone service for emergencies or convinience is something to be concerned about.
  We used our cell phones,
  but would have to charge their batteries in a vehicle.
  Customer service, technical capabilities and the quality of the overall experience has been very good for us.
  We have had our share of technical issues, but they were handled quickly and professionally.
  Comcast gets my recommendation for this total package, just keep a cell phone handy just in case!
  - more from ReviewStream
  - Comcast internet and phone service
  - Comcast Internet
  - Comcast Triple Play

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The review was published as it's written by reviewer in September, 2006. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 2150990830530/k2311a095/9.5.06

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