NTL Internet Provider  » Internet  »
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  • The problem arises when you actually look at the service you get

    • by Brooke
      all reviews
      I was first attracted to NTL because they had really cheap prices for internet and offered discounts for students. You really cannot fault them on their prices because I have yet to find anywhere that will offer cheaper broadband than NTL.

      The problem arises

      when you actually look at the service you get.

      You certainly get what you pay for at ntl.

      The internet is often slow, with so many people using NTL it really runs slowly for most of the day.

      It is frequently down so you are not always guaranteed to be able to use your internet.

      Customer service is very poor.

      They sometimes overcharge and then you pay high prices to call them to get it fixed.

      When you want to cancel they make it as difficult as ...

      • NTL Internet Provider
      possible for you and sometimes do not cancel it even after you have been told that they will.

      NTL have their good points.

      You can get a good t.

      v/telephone/internet package, although when I did this I was over charged and they put the prices

      up without informing me.

      If you are willing to spend hours on the phone getting things sorted, and make repeat calls for the same problem then you will be fine with NTL because they are cheap.

      But if, like me, you want an easy life then do not use NTL.

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The review was published as it's written by reviewer in September, 2006. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 2130990260530/k2311a093/9.3.06
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