Mandarin Oriental, Kuala Lumpur, Malaysia  » Hotels  »
1.5
1 votes
Are you familiar with this?
Feel free to rate it!
Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia
  • The reception staff promised us someone will come, yet several minutes passed while we tried to avoid suffocation and the heat of Kuala Lumpur as no fresh air entered our suite

    • by shaneomac067
      TRUSTWORTHY

      all reviews
      The Mandarin Oriental Hotel is a beautiful but expensive hotel, right in the city center of Kuala Lumpur, Malaysia. Next to this 5-star hotel is one of the tallest buildings in the world, the Petronas Twin Towers, which in itself is also connected to the luxurious and sprawling shopping mall, the KLCC.

      But the service


      of the hotel is really terrible when I stayed there during out family holidays, just a few years ago.

      We upgraded to the suite so that will have a clear view of the Twin Towers, there is a large glass window in the suite where we can see the city.

      The airconditioning went broke ...


      • late at night, so we called for service.

        No one came, so we called again.

        The reception staff promised us someone will come, yet several minutes passed while we tried to avoid suffocation and the heat of Kuala Lumpur as no fresh air entered our suite.

        We called again and again, then when the

        technical staff arrived to fix the airconditioning, they were less than friendly.

        Their attitude were rude and unfriendly.

        Probably they were upset to be woken up at that time of night.

        Needless to say, I will not be staying at the Mandarin Oriental anymore.

        For the high prices they charged, shouldn’t you be expecting a classier service?




    • Sidenotes
    • Don't Be Nice. Be Helpful.

    The review was published as it's written by reviewer in October, 2009. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 2110853870631/k2311a101/10.1.09
    Your use of this website constitutes acceptance of the Terms & Conditions
    Privacy Policy