Asiatravel Travel Agency  » Travel  »
3.5
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  • Unfortunately, on the day of our scheduled flight, the weather got really bad and our flight was cancelled
  • It's also very convenient to book with them through their website, because we could pay then and there through credit card, and have our booking confirmed within a day or two

    • by Tigerlily
      TRUSTWORTHY

      all reviews
      We live in Manila, Philippines and my family has booked through this agency several times in our travels within Asia.

      The first time was when we went to Boracay, Philippines. My mum booked our chosen hotel through them. They were very organized and my mum said she liked the service. Unfortunately, on the day of our scheduled flight, the weather got really bad and our flight was cancelled. Since two of our companions were not from the Philippines and were flying back to their country in a few


      days, we could not simply reschedule the trip. We called AsiaTravel and they were able to get us a refund for our two companions, and they also allowed the rest of us to postpone our trip, as long as we did it within three months. During this time they were quite slow in responding to our queries, though.

      We also arranged our trip to Bangkok through them. The agent in Bangkok that was assigned to us was very nice and promptly replied to all our queries. We had ...


      • them book us a hotel, as well as various tours to explore Bangkok.

        And finally we also relied on them to arrange our trip to Malaysia.

        All in all, my family finds AsiaTravel a good, reliable, and organized travel agency. They were able to get us very reasonable rates in all our trips. Their agents are accommodating. It’s also very convenient to book with them through their website, because we could pay then and there through credit card, and have our booking confirmed within a day or two.

        One thing

        we didn’t like about them, though, was that they didn’t have a 24-hour hotline which we could call if we encountered problems regarding our trip in the country we were visiting. When we arrived at the Kuala Lumpur airport, we had a difficult time finding the person they sub-contracted to pick us up, and we couldn’t contact the agency so we didn’t know what to do. Luckily, we found the driver eventually.

        Nevertheless, it’s very likely that we’ll be booking with them again on our next Asian tour.




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    The review was published as it's written by reviewer in June, 2009. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 38106715541030/k2311a061/6.1.09
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