Air New Zealand Domestic  » Airlines  »
4.0
1 votes
Are you familiar with this?
Feel free to rate it!
  • The number of delays and cancellations is low considering the difficult weather at many of the locations, and whenever there has been a problem it has been dealt with quickly and efficiently

    • by Peter Clarke
      TRUSTWORTHY

      all reviews
      Air New Zealand operates a domestic service to over 30 airports across the country, ranging from major international-link airports to tiny airstrips with one-room terminals.

      The level of service is consistently high, with friendly and helpful staff, and they show a commitment to deliver good quality.

      The number of delays and cancellations is


      low considering the difficult weather at many of the locations, and whenever there has been a problem it has been dealt with quickly and efficiently.

      Staff are prepared to go out of their way to help, and pro-actively offer helpful advice.

      The aircraft are varied, many quite small and old, which does affect ...


      • the comfort on some flights. This is not a problem for occasional flights, but if like me you end up flying several times a week for a while it can start to get frustrating.

        The airline recently introduced an electronic tag system that is claimed to have the intention of making the process

        easier, but I suspect the main intention is that it will lead to a need for less staff. During the initial period this system has had some difficulties, but extra staff were on hand to deal with these, so I am reasonably confident that it will not cause a decrease in service.




  • Sidenotes
    • Don't Be Nice. Be Helpful.

    The review was published as it's written by reviewer in March, 2009. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 402903648290431/k2311a0329/3.29.09
    Your use of this website constitutes acceptance of the Terms & Conditions
    Privacy Policy