I have taken my family to the Great Wolf Lodge in Niagara Falls 4 times over the last 2.5 years. I was excited to arrive the first time and see what it was all about. We enjoyed it so much we have gone every 6 months since.
When you first arrive at the Lodge it is like walking onto a very clean campsite. The decor is beautiful, homey, and makes you feel relaxed the minute you step in the door. I love just going to check in because the minute you do you know you are going to have a great time.
In all the times we have been the staff have been top notch. All staff have been friendly and willing to meet your every need. We had a toilet plugged on one trip, we mentioned it to one of the cleaning staff and they called maintenance,
10 minutes later the problem was resolved.
The rooms are extremely clean as well as any common areas including common bathrooms. The children’s play room area is tidy and has items that my children enjoy playing with. The grounds are also kept in tip top shape during all times of the year.
The water park area is well maintained and the trained staff are very safety conscience. There are plenty of seating areas in the water park area and the change rooms are kept in good shape. I really like the way they have towel pick up and drop off right when you enter and exit. It is nice having food options right in the water park although it would be nice if there was some healthier options at the snack bar.
The onsite restuarants are okay. They are pricey if you are trying to plan a cheaper trip. One ...