I visit this hospital very rarely, just to visit a friend or relatives who must treated because their illness in this hospital. This hospital is an exclusive hospital and the only and first hospital in Indonesia who got accreditation from the United States.
I love the layout of this hospital which very modern in my opinion. In their lobby, they have atm, cafe, restaurant, and other just like in the mall but this one is hospital not a mall. The way they make the lobby layout make people comfort to sit and wait in the lobby sofa. But there’s something strange, they make the queing and customer service in two separate groups. The left wing with cozy
and nice sofa is for rich people or members only, while public or polyclinic which is cheaper have to register and wait in the non sofa waiting room in the right wing. Maybe they do this to make the members feel more high class than others. But that’s not polite in my opinion.
I have bad experience with them in the past. One day when i and my wife (still pregnant at that time) are window shopping at the supermall which not far away from this hospital, suddenly my wife felt there’s small blood driping from her genital. Therefor i took her to Siloam Hospital to check and make sure that nothing will go wrong. After waiting ...