3btech.net  » Business  »
4.0
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3431 William Richardson Drive Suite B / South Bend, IN 46628
  • It definitely pays to check prices on the web before ordering
  • Too many computer companies lure customers with super-low prices and then inflate the shipping cost to get it all back
  • They will gladly replace a defective item, but it's up to you to determine what needs to be replaced, or if your problem is even due to a piece of defective hardware
  • I would strongly recommend 3btech for experienced computer users

    • by The Mad Reviewer
      TRUSTWORTHY

      all reviews
      I have purchased several computers and computer components from 3btech via their website (3btech.net). Overall I have been satisfied, but not without a few caveats. On the positive side, they have very good prices on complete systems and bare-bones kits (computer case, power supply, motherboard and CPU - no RAM or drives). They are particular good on the lower end systems that are used for general office work and web browsing. Prices on higher end systems are less competitive. Their component pricing varies a great deal, with some items being very good values and others being wildly overpriced. It definitely pays to check prices on the web before ordering.

      Their selection of in-stock components is good but not overwhelming. They have pretty much all the standard


      parts that are current, but they don’t offer the variety that the major mail-order companies (Newegg and Tiger Direct) have. They usually do have what I am looking for although not necessarily my prefered brand or model. They offer free UPS Ground shipping on all orders, which I really like. Too many computer companies lure customers with super-low prices and then inflate the shipping cost to get it all back. I hate those little games and appreciate 3btech’s straight forward pricing.

      All of my purchases have been through their website and most have gone without any problems. The few times that I’ve had problems, their customer service people have eventually resolved them, but not very quickly. It can be very hard reach anyone by telephone, and voicemail and ...


      • email are answered days later. The have always made the situation right, but it has taken patience and perseverance.

        3btech will also assemble a computer from the components that you select. You cannot expect much advice or guidance in selecting those components. They will warn you if you chose items that simply cannot be used together (ie. memory that is the wrong type for your motherboard), but they will not warn you if your components are mis-matched (not enough RAM for the machine to run efficiently, or not enough cooling for the processor, video card and RAM). You have to know enough about computers to select the appropriate components. Their assembly is done expertly but the performance of the resulting computer depends entirely on your choices.

        Support after the

        sale is also minimal. They will gladly replace a defective item, but it’s up to you to determine what needs to be replaced, or if your problem is even due to a piece of defective hardware. They offer little help trouble-shooting. This low level of support is fine as long as you know what you are doing building computers. For people who are comfortable or enjoy making the technical decisions, 3btech is a great place to shop. You can build the computer you want at a great price, and they will do the actual assembly. For those who are less experienced or knowledgable this is a recipe for disaster.

        I would strongly recommend 3btech for experienced computer users. Less experienced users will do better shopping where there is more support.



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    The review was published as it's written by reviewer in October, 2008. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 41910490241231/k2311a109/10.9.08
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