Auto Windshield Repair Replace  » Cars  »
4.5
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Hartford, CT USA
  • I recently went through a windshield replacement for my car, a 2005 Mitsubishi Lancer Evolution, and wanted to share the bad and the good of the experience
  • I had been hearing radio ads from Safe-Lite about repairing cracks so I thought I would try this approach
  • I should have just had the replacement done form the start, but at least my curiosity was satisfied and I learned something

    • by VVG
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      I recently went through a windshield replacement for my car, a 2005 Mitsubishi Lancer Evolution, and wanted to share the bad and the good of the experience. Like many other commuters, I ran into a stone that was kicked up by the traffic ahead of me. It left a star patterned crack about the size of a dime right in the center of my windshield. My car is in excellent condition with relatively low miles, so I wasn’t ready to have the windshield replaced yet. I had been hearing

      radio ads from Safe-Lite about repairing cracks so I thought I would try this approach.

      The tech met me at my work location, was friendly and seemed professional. He explained the process he was going to use. It basically consists of slightly opening up the crack with a pick-like tool, then cleaning it and filling it with a special resin using a vacuum. This type of repair won’t make the crack disappear, but insures that it won’t get worse; it is supposed to prevent it from turning into a larger, more dangerous ...


      • crack. As the technician was working on the repair, he had to apply some pressure to the windshield. This immediately made my small crack much worse. Now I had a 6-inch crack spreading across my windshield. The tech told me that he forgot to mention that this is a normal risk for crack repair jobs. Turns out he was a new tech and hadn’t completed too many jobs like this yet, but I won’t make any harsh comments or judgments. He finished the job and we were set, except I couldn’t
        stand seeing the larger crack now.

        The very next day I contacted a different company to replace my windshield. This was a company called Ed Steben Glass, local to the Hartford area I live in. Their tech did an excellent job, kept the inside and outside of my car spotless, and was done in thirty minutes. The replacement was a Pilkington windshield that looks almost exactly like the original. I should have just had the replacement done form the start, but at least my curiosity was satisfied and I learned something.




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    The review was published as it's written by reviewer in July, 2008. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 9707394891031/k2311a077/7.7.08
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