If you would like to see a perfect example of inefficient customer service and super inefficient and dumb managers who have no idea what they are doing and what they are there for, please go visit this store, CLEO at Lloyd Mall in Lloydminster,Alberta.
I happen to be a shopping freak and have versatile experience with customer services at different shopping outlets. But I tell you this was the worst. I purchased a regular jacket from CLEO which had a discount price of $59.00 CAD, the regular price being $89.00 CAD. When I checked my credit card statement I found that I had paid $93.45 instead of $61.95(including gst)
for the jacket. Obviously, they had put the price tag on the jackets for new price but had not updated their computer systems. I would not fail to mention that I also did not pay attention to what I had paid and I will never forget to do that now, no matter whatever amount of shopping I do.
So I went to the store and told the clerk that there had been a mistake and I was overcharged for the jacket. This lady told me she is unable to do anything and that I will have to talk to the manager or assistant manager and they work only until 5.She ...