Sears Automotive Glen Burnie MD  » Cars  »
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Glen Burnie, Maryland
  • There was a time just over a year ago that I thought that the Sears Automotive Center in Marley Station Mall in Glen Burnie Maryland was a hidden gem
  • The other issue I have though with Sears Automotive Center in Marley Station Mall is their pricing on tire changes
  • They do not include alignment in the initial cost, valve stems, and other services
  • The inability to trust their service estimates and the attitudes of their sales staff have resulted in my decision to write this article to recommend to anyone that is considering using Sears Automotive Center in Marley Station Mall in Glen Burnie, Maryland to reconsider and choose another option

    • by Vballislife
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      There was a time just over a year ago that I thought that the Sears Automotive Center in Marley Station Mall in Glen Burnie Maryland was a hidden gem. Unfortunately that is no longer the case. It is not just that many other people have started using this automotive center, but that the service at this location has seen a significant reduction in quality. This is the Sears Automotive Center that is located in Marley Station Mall in Glen Burnie, Maryland along Ritchie Highway in between Annapolis and Baltimore, Maryland.

      There was a time not too long ago, actually about a year ago, in which you could take your car for an oil change


      and have it done in under an hour even on a weekend. The last couple times I have taken my car there they have given me similar estimates to that time, but never came close to meeting them. Instead of meeting the estimated time on average it has taken three hours for an oil change. This is unacceptable and I will not be returning there to have my oil changed again. It’s a shame the service has dropped at the Sears Automotive Center in Marley Station Mall, because their price was actually lower than other locations such as Jiffy Lube by over $10 for an oil change.

      The other issue I have though with ...


      • Sears Automotive Center in Marley Station Mall is their pricing on tire changes. They try to lure you in with low tire prices but then charge you a large number of additional fees. They do not include alignment in the initial cost, valve stems, and other services. Recently I had tires priced for one of my vehicles at a cost of $220 for the thires themselves. The total cost though after all their additional fees was $360. This means that the tires themselves were just over half the cost of the total bill. The sales person in the store also claimed that their competitors lie when posting competing prices on their tires. In
        reality, I just don’t buy that explanation. It appeared more like they were trying to say anything they could to get me to purchase the tires. Due to time constraints we actually went ahead and purchased those tires. Once again though Sears Automotive Center in Marley Station Mall let me down. They took twice as long as their estimated time to put the tires on the car. The inability to trust their service estimates and the attitudes of their sales staff have resulted in my decision to write this article to recommend to anyone that is considering using Sears Automotive Center in Marley Station Mall in Glen Burnie, Maryland to reconsider and choose another option.




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    The review was published as it's written by reviewer in February, 2008. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 92802307610629/k2311a0228/2.28.08
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