BSNL Cellular service  » Cellular services  »
4.0
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  • They got all the funds and they can invest money in a much more effective than any private business tycoon, but the problem with BSNL has always been the administration , although they have all the resources, yet because of lack of vision and proper team work, they do not get the kind of response and reputation that they can attain

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      BSNL is the government controlled cellular service which has got the widest range of network all over India, as this sis run by government, hence it has got a lot of potential both in investment wise as well as administrative end. They got all the funds and they can invest money in a much more effective than any private business tycoon, but the problem with BSNL

      has always been the administration , although they have all the resources, yet because of lack of vision and proper team work, they do not get the kind of response and reputation that they can attain. I have used the BSNL service for a few months and I noticed that their network is excellent but the problem is with the customer care,at any time, for any ...

      • reason- big or small, if you got any issues with service, customer care will be least helpful for you, they really need to train them properly and make them understand that customer needs to be attended with much more respect and they also need to have proper knowledge about their job, as far as BSNL’s plans are concerned they are the cheapest around, as they have
        government support they can afford to do lot of concessions in their rate plans. Their service comes in both postpaid and pre paid, with post paid having some exceptionally competitive rates, overall this is a good service which can be made much more better if the administrative department takes care of it.



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    The review was published as it's written by reviewer in February, 2008. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 222702306040729/k2311a0227/2.27.08
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