Swiss Inn Kuala Lumpur  » Hotels  »
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62, Jalan Sultan, 50000 Kuala Lumpur, Malaysia
  • Online reservation is available and it is quiet convenient
  • I think the operator has some hard time to understand the english language

    • by sweety

      all reviews
      Swiss Inn in china town, Malaysia is situated in the heart of shopping area in Kuala Lumpur. I had the oppurtunity to stay here during my vacation to Malaysia this month.

      Booking: Booking and reservations to this hotel is easy. Online reservation is available and it is quiet convenient. There is instant checking facility on the website to check room availability.

      Rates:Rates are reasonable for a three star hotel. A three dayt and two night

      package costs arout RM300. Special surcharges for peak holiday seasons like the Choinese new Year.

      Facility: Two reasonable sized beds with TV nad bathrom attached. Rooms are less spacious. Just a tv set and one table and one wardrobe. Bathrooms are okay in size. Very clean. However, the maintenance of bathrooms during the stay is not satisfactory. We were never provided thge soap and shampoo set during the 1st day of our stay. Other than ...

      • breakfast, we did not enjoy any other benefits mentioned in the package like free moneral water, shuttle ride or any other facility. Breakfast was really nice. Good food was served and variety of dishes served requires praise.

        Customer service: Good customer service.I think the operator has some hard time to understand the english language. It takes a lot of time to explain things as foreigners. However, ourrequest for change of soiled bed spread was done

        immediately after a call.

        Others: This hotel has so many complications to enter the room. Many times there are steps to be taken even by taking lift. To enter your room on 1st floor, one miust take lifts to 2nd floor and then come down to 1st floor. It means so much security on the front side of hotel, but entry via back door is not at all complicated.

        Overall, a friendly place with good atmosphere to stay.

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    The review was published as it's written by reviewer in February, 2008. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 21202297520629/k2311a0212/2.12.08
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