Ernest Communications  » Business  »
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  • While Ernest Communications did save us quite a bit of money over our previous phone carrier, I think we are now willing to pay the extra just to make sure we have good service
  • While this might be our phones themselves, it's definitely not an issue we had with Powercom (our previous phone provider)
  • Our contract will soon be up with Ernest Communications and, even though it will cost us more, we have every intention of switching back to Powercom

    • by Steve
      TRUSTWORTHY

      all reviews
      Our company was happy with our current phone provider. However, we made the mistake of listening to our phone vendor (now our ex-phone vendor) and gave Ernest Communications a chance. What a nightmare.

      While Ernest Communications did save us quite a bit of money over our previous phone carrier, I think we are now willing to pay the extra


      just to make sure we have good service.

      First, the quality of the service is a joke. We are constantly having calls drop with Ernest Communications. That just doesn’t give a good impression when you have clients on the phone with you. We will also occasionally have calls seem quieter than normal. While this might be our phones themselves,


      • it’s definitely not an issue we had with Powercom (our previous phone provider).

        The biggest thing that bothers me about Ernest Communications is the billing. Our company makes it a point to send in our bills on time. In fact, we usually mail the payment the day after we receive the bill. Yet, we’re constantly being charged late fees

        by this company. And, when we call them up to question why, we get no answers from their representatives.

        Our contract will soon be up with Ernest Communications and, even though it will cost us more, we have every intention of switching back to Powercom. Saving money is important, but not if we gain a bunch of headaches in exchange.




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