Sprint Wireless review

ReviewStream
real consumers real experience

Sprint Wireless

0.5

1 votes

Are you familiar with this?

Feel free to rate it!

Every time I upgrade or downgrade my services, I have to agree to extend my contract by one to two years in order to get the new phone, feature or service I want
This business practice is unfair, I believe

- by LuckyGrl
  TRUSTWORTHY
  
  all reviews
  
  Sprint Wireless is a blessing and a curse. I signed up with Sprint a long time ago, before the merge with Nextel.
  From the beginning, I had difficulties reaching a customer service representative who could answer my questions and fix problems.
  When I purchased my service and phones, the store representative did not tell me that there would be extra charges for roaming.
  He
  told me that there were no roaming fees associated with my plan as my plan covered that.
  I had a big surprise the following month on my bill as I discovered roaming was not included and I had a hefty additional $400 in roaming charges.
  I was not happy, to say the least.
  It took getting through three customer service reps to find someone ...
- who could help me upgrade my account to include roaming charges.
  I was not happy about that but I had signed a one year contract and was stuck.
  I have had other cellular services and I understand about contracts, but Sprint takes this to a new level.
  Every time I upgrade or downgrade my services, I have to agree to extend my contract by
  one to two years in order to get the new phone, feature or service I want.
  This business practice is unfair, I believe.
  As soon as my current contract runs out, I will find another provider.
  Sprint has been costly, my phone will roam in my house and often cannot be used, there have been numerous service outages and when compared to other services, Sprint is expensive.
  - more from ReviewStream
  - Sprint Choose Three Add On Feature
  - Sprint PCS $50 Customer Credit and No Activation Fee Offer
  - Sprint Corperate Accounts Discount Pamphlets

Share your thoughts. Ask.
Your opinion is valuable.

Meet the Community← expand

Sidenotes

Don't Be Nice. Be Helpful.

Have a rest

Sprint Wireless Service

Sprint Wireless Services has to be about the best cellular service I've ever had. Personally, I've been through several phone companies. Including: Sprint, Nextel, Alltel, T-Mobile, and Cingular. I personally have preferred Sprint to all of them. There are several reasons why I prefer Sprint to other places. HONESTY Some phone ...

+1

I have been with Sprint for my wireless needs for the past four years and I have never been more happy with any company.First off, I have a very inexpensive SERO Sprint Employee plan and discount which means my bill comes to about $21 after taxes and I get ...

+2

Verizon Wireless 2-Year Contract

Verizon Wireless always bashes At&T in their commercials saying that they are a better 3G Network. That is not true at all. I have been with Verizon Wireless for almost 2 years now, and can’t wait to get off of the contract. One of the things that I ...

I have had Sprint service before and my overall opinion of Sprint service is that it's very horrible. From the time that I left the store with the Sprint phone there were nothing but problems. The main issue that I had with the Sprint phone was that ...

+2

About a year ago, my family decided to switch our cellular phone service when we saw a great promotion by Sprint. Sprint always has attractive promotions; and it offers cheap wireless phone plans. Although occasionally it is hard to receive indoor signals, my family was satisfied with Sprint and ...

+1

Sprint Cellular Service

I have recently switched to Sprint as my primary wireless provider. The reason that I chose Sprint is due to the fact that they are now offering a plan which features unlimited calls, text messages and data for $69.99 monthly. Considering the fact that my previous wireless carrier, AT&T ...

+1

Sprint Cell Phone Service

When I was shopping for a cell phone, it came down to two choices: Sprint or Verizon. Both offered a basic plan of 400 minutes a month for about $40 and seemed generally comparable. However, Sprint's free nights begin at 7 o'clock, rather than 9, allowing ...

+1

I am a previous owner of a Sprint PCS phone and their services and I have to say with no disrespect intended but I will never be a customer of Sprint PCS ever again. I was satisfied to begin with with the company and everything they offered until about ...

Sprint Dropped Call Credit

One of the things that stands out to me about Sprint from other wireless providers is the fact that while other companies claim that they have the best service and most customers along with the best customer service, Sprint makes none of those claims and instead they choose to ...

+3

Sprint’s Cellular Service

I am a former customer of Sprint. I had cellular service with them two years ago. I was pleased with Sprint's service, as far as the signal, reception and how clear my calls were. However, they charge a lot of money for long distance and roaming ...

+1

Sprint My Account Payment System

A few months ago Sprint Wireless redesigned their browsing and customer services so that customers will get the wireless service that they desire from their headset. For a long while they talked about how much improved their new system would be but once it started working I quickly learned ...

+2

Sprint customer service

First let me start off by saying that sprint/nextel service in general as far as dropped calls and reception go is ok not the best or the worst service that I have had. But this review is on Sprint Customer Service which is the absolute most awful Customer service ...

+2

Sprint Choose Three Add On Feature

Like any good company, Sprint has decided to copy other wireless carriers and offer their customers an option of unlimited calls between numbers that you frequently call. This will help you to not go over and your minutes and also help to avoid additional charges on your bill ...

Sprint PCS $50 Customer Credit and No Activation Fee Offer

In a move to get new customers we often seen companies do amazing things, this is because of the fact that when they need the money they are more likely to be nicer to you as a customer. We have not seen something like this in the wireless ...

+1

Sprint Corperate Accounts Discount Pamphlets

In an attempt to entice customers to switch their cellular phone providers from other competing companies and come over to Sprint, the executives at Sprint have recently decided to try a new concept in marketing their wireless service which relies on word of mouth. They would do this by ...

«« Hwa Yuan Chinese Restaurant

Google Maps »»

The review was published as it's written by reviewer in December, 2007. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 221312256680131/k2311a1213/12.13.07

Your use of this website constitutes acceptance of the Terms & Conditions
Privacy Policy