Sprint Customer Service
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Sprint PCS, Golden Ring Center
  • The phone has stopped keeping a charge, (twice same problem) it won't keep a ring tone, it loses calls, it has been replaced and returned for service and it is still a piece of crap

    • by robsmom

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      I hate to argue, I really do. When I purchase something I am paying good money for it whether it is a product, goods or services, I earned my money the good old honest way and I expect good service or products for my money. Sprint customer service at least at this location in Golden Ring leaves a lot to be desired. My son purchased a Motorala phone from them in the early part of this summer, he

      spent over $200.00 on this piece of junk. It has had to be replaced twice so far and am now forwarding my messages to the regional manager for Sprint. The phone has stopped keeping a charge, (twice same problem) it won’t keep a ring tone, it loses calls, it has been replaced and returned for service and it is still a piece of crap.

      I finally went along with my son the last time he had problems, I was ...


      • there and listened to him explain what was wrong with the phone. The customer service representative promised him that she would have another phone sent as a replacement for him and that it wouldn’t take that long, at first she said she couldn;t find anything wrong with it until my son handed it to her and tried to call himself from my phone and it wouldn’t work. Then she believed him. That was three weeks ago and still no
        new phone. When we called this morning to find out the status, they could not locate the replacement order. I am on my way back there tonight. What a mess! You would hope that when a company hires people that they would at least give them rudimentary training in the field that they are going to be conducting business.

        Really poor customer service.




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    The review was published as it's written by reviewer in November, 2007. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 221811249010930/k2311a1118/11.18.07
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