Advanced Auto Parts  » Cars  »
5.0
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14321 Spring Hill Dr. Spring Hill, FL 34609
  • The lady who took care of us came outside and installed the wiper blades, at no additional cost, then she had Tim come out and install the battery
  • After he put in the new battery we started the car and it gave us a problem starting but then started
  • Although the lady screwed up initially and wasted peoples time ours and the mechanics included, this location righted their wrongs and gave us a great experience
  • If you ever have a car problem, I would recommend this location and ask for Tim, he was a great help


    • by SweetG
      TRUSTWORTHY

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      No one likes having to go to the auto parts store because that means there is something wrong with your car and that usually means expensive. So naturally I am not a fan of these stores. But the Advanced Auto Parts store on Spring Hill Drive located in Spring Hill Florida was so great, specifically one of the mechanics there, Tim.

      We had left early in the morning because we had to go get my boyfriends Florida license because we just moved here. We left the house and made a quick stop at the gas station before going to the DMV. After we filled the tank and got ready to leave the gas station the car would not start. My boyfriends father came down to give us a jump because we thought it was the battery because it was cheap


      and from Walmart. After a few failed attempts to get us started we were up and running and we went to Advanced Auto.

      We did not go there because we have been there tons of times and love their service, we went there because it was literally right across the street from where we were. We pulled up, went inside and gave the car information to the lady at the register so she could find the right battery we got the battery and we also picked up a pair of wiper blades while we were there. The battery was less than 100 dollars and good for 3 years with warranty. It was a good deal. The lady who took care of us came outside and installed the wiper blades, at no additional cost, then she had Tim come out and ...


      • install the battery. After he put in the new battery we started the car and it gave us a problem starting but then started. Tim was concerned and wanted to do diagnostics tests on the car. He figured out that it was not the battery but the started. The lady who took care of us never checked to make sure it was the battery. So they gave us back the money for the battery and gave us our old one back as well and then we bought the started that we needed. We were not paying for installation because we wanted to get home to have my boyfriends dad put it on. Tim was great and helped us to get the car running some how so we could get home. We got home and it wasnt
        the right starter, so they went back and Tim had the one they needed waiting when they got there.

        Although the lady screwed up initially and wasted peoples time ours and the mechanics included, this location righted their wrongs and gave us a great experience. Tim really went out of his way to make us feel important and to help us get our car back to our house with out us having to call to have it towed. The fact that they did those tests for free is great, I had no idea any auto place did that or didn’t charge to install batteries or put on new windshield wiper blades.

        If you ever have a car problem, I would recommend this location and ask for Tim, he was a great help! 10 out of 10 for this Advanced Auto Parts location.




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    The review was published as it's written by reviewer in September, 2011. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 912091530810430/k2311a0912/9.12.11
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