Verizon Wireless Cell Phone Service  » Cellular services  »
3.5
1 votes
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  • They offer some of the best performing phones and their name has become a household item
  • Likes- I love the fact that Verizon gives it's customers so much choice
  • I like the companies, such as Google, that Verizon works with to offer the best possible products they can
  • In fact, I believe that you really can't find a better contract service than Verizon Wireless
  • The service needs to consider the customer service end of things and take a new stand on it

    • by Dawn Hawkins
      TRUSTWORTHY

      all reviews
      Verizon Wireless cell phone service is known to be excellent. They offer some of the best performing phones and their name has become a household item. If you haven’t heard of Verizon Wireless cell phone service, chances are, you have been living under a rock. There are some really great things about Verizon cell phone service. There are also some very bad things about the service.

      Likes- I love the fact that Verizon gives it’s customers so much choice. I like the companies, such as Google, that Verizon works with to offer the best possible products they can. I have had dropped calls but that is a very rare instance, unlike some other networks that


      I have been on. The service, as far as being able to contact people when you need to is top notch. In fact, I believe that you really can’t find a better contract service than Verizon Wireless.

      Dislikes- I absolutely hate the fact that Verizon Wireless cell phone service charges so much money for their services and to top it off, they force you to sign a two year contract knowing full well many people don’t keep the same cell phone for two years. They are unbendable on this position except to give you a 1 year contract and charge you much more for the phone that you purchase. Customer service for Verizon Wireless cell ...


      • service is horrible. They were, at one time, amazing and worked well with the customer. It may be that Verizon has gotten a big head. When you call Verizon for anything at all, they are, for lack of a better term, a little bit cocky in their attitude. They don’t ever offer better deals on anything and they could care less whether they are satisfying the customer in some ways because they have the best coverage area of all cell phone companies. This is a major turn off and Verizon Wireless cell phone service should probably wake up before it is too late.

        Verizon Wireless will also find any extra ways they can to

        charge you for the services you use. Even when you have no idea that something costs extra, because they make it too easy to access without giving that knowledge, they will charge you an astronomical fee. That is unacceptable and this will eventually cause Verizon to lose mass customers.

        Overall- Overall, Verizon Cell phone service is great as far as the coverage area. The service needs to consider the customer service end of things and take a new stand on it. They tend to forget how easy it is to lose customers even if you are the best game in town. There just may be a new kid in town with Straight Talk no contract phone service.




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    The review was published as it's written by reviewer in August, 2010. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 2225081244300431/k2311a0825/8.25.10
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