Sun Broadband Wireless - Postpaid Plan 799
1.5
1 votes
Are you familiar with this?
Feel free to rate it!
Panasahan, City of Malolos, Bulacan, Philippines
  • After 24 hours from the time my account was activated, I experienced a zillion of lags, hundreds of Connection Time Out , Problem Loading Page warnings, and a horde of frustration after hearing from their customer service representative that their broadband service is not yet 100% functional

    • by MsPatriciaDV
      TRUSTWORTHY

      all reviews
      Sun Cellular’s newest offering, Sun Broadband Wireless, which promises faster connections than DSL brands, at this point of time is disappointing.

      I subscribed to their Easy Sun Broadband Wireless Postpaid 799, a package that offers no holding period for their modem…all you need to do is to fill up the form, present a valid ID and that’s it. The set includes a HUAWEI E1550 modem, which you shal pay Php 888.00, and a Broadband


      simcard, wherein you shall pay a Monthly Service Fee advance payment for Php 799. They promise your account will be activated and connected after 24 hours.

      Guess what? My account was activated after 48 hours. And even if my account is already active, I can’t still connect to the net. From the 48th hour, I have to wait for about 72 hours and call the Customer Service three times before I can use the ...


      • service.

        At the first time you’ll hit the “CONNECT” button in their Sun Broadband Wireless dashboard, the connection was quite fast. Thought that the five days of waiting paid off, but hell no! After 24 hours from the time my account was activated, I experienced a zillion of lags, hundreds of “Connection Time Out”, “Problem Loading Page” warnings, and a horde of frustration after hearing from their customer service representative that their broadband

        service is not yet 100% functional.

        Why are they offering a service not yet fully functional? Why did their on-site personnel did not disclose this and even assured that their service is topnotch? And they’re NOT offering a refund — or a half of it.

        Moral lesson? If you are in need of a reliable internet connection, at this moment do not choose Sun Cellular. Not recommended for hard-core gamers and online workers.

        Try at your own risk.




    0
    karen n. choi says :

    Where could I pay sun broadbband postpaid?

    ReviewStream.com
    MEV says :

    Hi Karen,

    You can pay your sun broadband postpaid through any of the following (Just secure your phone number or account number)
    BDO, BPI, Eastwest bank, Robinsons Bank, Planters bank, RCBC Savings bank, UCPB, Union Bank, Robinsons, SM, EcPay, 7-11, Mini Stop, Cebuan Lhuillier, LBC, Megalink, Bancnet, Bayad Center or any Sun Cellular branch shop.

    ReviewStream.com
    0
    maribeth gasilan says :

    good evening.. i already have a prepaid broadband but as per advice of an your agent in sm fairview, i`ve bought only a broadband simcard for a postpaid plan799. i tried it a while ago but it doesn`t work. as i remember it says you cannot connect before registering it or something like that.. what seems to be the problem?

    ReviewStream.com
    MEV says :

    Hi Maribeth,

    You need to wait 24 hours before it will be activated.

    ReviewStream.com
    Claire Coshan says :

    It says that you have to wait twenty four hours, but I had to wait for three days

    ReviewStream.com
    0
    venice mendiola picolera says :

    Hello SUN, I am almost 2years subscriber of easy broadband 799. Is there any gift or free unit for your loyal customer? Thanks.

    ReviewStream.com
    Randy w says :

    Ha. I wish I’ve had the SUN BROADBAND service foreverrrrr and haven’t seen as much as A THANK YOU FOR YOUR TIME WHILE ON HOLD. try your best man but I don’t think so

    ReviewStream.com
    -1
    Cassandra Amor Wells says :

    I am planning to move in to another place. How can I change my billing address?

    ReviewStream.com
    MEV says :

    Hi Cassandra,

    You can contact their customer support

    Toll-free from your Sun Cellular mobile phone 200
    Landline (02) 395-3333

    ReviewStream.com
    romilyn says :

    to all subscriber of sun wireless broadband just text this number 09255811791.

    ReviewStream.com
    • Sidenotes
    • Don't Be Nice. Be Helpful.

    The review was published as it's written by reviewer in June, 2010. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 219061134860730/k2311a069/6.9.10
    Your use of this website constitutes acceptance of the Terms & Conditions
    Privacy Policy