Sun Cellular’s newest offering, Sun Broadband Wireless, which promises faster connections than DSL brands, at this point of time is disappointing.
I subscribed to their Easy Sun Broadband Wireless Postpaid 799, a package that offers no holding period for their modem…all you need to do is to fill up the form, present a valid ID and that’s it. The set includes a HUAWEI E1550 modem, which you shal pay Php 888.00, and a Broadband
simcard, wherein you shall pay a Monthly Service Fee advance payment for Php 799. They promise your account will be activated and connected after 24 hours.
Guess what? My account was activated after 48 hours. And even if my account is already active, I can’t still connect to the net. From the 48th hour, I have to wait for about 72 hours and call the Customer Service three times before I can use the ...
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Where could I pay sun broadbband postpaid?
Hi Karen,
You can pay your sun broadband postpaid through any of the following (Just secure your phone number or account number)
BDO, BPI, Eastwest bank, Robinsons Bank, Planters bank, RCBC Savings bank, UCPB, Union Bank, Robinsons, SM, EcPay, 7-11, Mini Stop, Cebuan Lhuillier, LBC, Megalink, Bancnet, Bayad Center or any Sun Cellular branch shop.
good evening.. i already have a prepaid broadband but as per advice of an your agent in sm fairview, i`ve bought only a broadband simcard for a postpaid plan799. i tried it a while ago but it doesn`t work. as i remember it says you cannot connect before registering it or something like that.. what seems to be the problem?
Hi Maribeth,
You need to wait 24 hours before it will be activated.
It says that you have to wait twenty four hours, but I had to wait for three days
Hello SUN, I am almost 2years subscriber of easy broadband 799. Is there any gift or free unit for your loyal customer? Thanks.
Ha. I wish I’ve had the SUN BROADBAND service foreverrrrr and haven’t seen as much as A THANK YOU FOR YOUR TIME WHILE ON HOLD. try your best man but I don’t think so
I am planning to move in to another place. How can I change my billing address?
Hi Cassandra,
You can contact their customer support
Toll-free from your Sun Cellular mobile phone 200
Landline (02) 395-3333
to all subscriber of sun wireless broadband just text this number 09255811791.