Singapore Airlines (USA to India roundtrip)  » Airlines  »
4.0
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  • There are many aspects of Singapore Airlines that I have thoroughly enjoyed during the several times that I have flown from the United States to India to visit family
  • Their in-flight experience is excellent and definitely one of the best
  • When booking flights and postponing dates, I found it to be an extremely difficult process
  • I would give Singapore Airlines a 8/10 overall, which is mainly due to their amazing in-flight experience

    • by manutej
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      There are many aspects of Singapore Airlines that I have thoroughly enjoyed during the several times that I have flown from the United States to India to visit family. Their in-flight experience is excellent and definitely one of the best. They had excellent in-flight entertainment, so much so, that I was awake for more of the plane ride than asleep (which

      is on the excess of 20 hours straight).

      The aspect that I wish to talk about is the customer services on the ground. When booking flights and postponing dates, I found it to be an extremely difficult process. In fact, in the summer of 2009, I was stuck in India, because I had postponed my flight and they had not been able to find me another flight. I understand that all flights are overbooked, but every time I called, which had to be every day in order to check the status of what they had done to get me a flight, it seems as if nothing had ever changed. As a student, I needed to make sure I could make it back ...


      • Singapore Airlines (USA to India roundtrip)
      to California for the beginning of my semester.

      Eventually I took the risk of making it to Singapore and waiting for the connecting flight and after signing up for the Singapore Kris Flyer membership and receiving wait list priority. The Kris Flyer membership should not have been necessary for me to get on a flight that I should have been guaranteed

      back to my own country. In the end, I was able to make it back, but with much difficulty. In this aspect, I would give Singapore airlines a 2/5, but it is not fair to review the entire Airlines based on this one small aspect. I would give Singapore Airlines a 8/10 overall, which is mainly due to their amazing in-flight experience.




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