Epic Housing Association (Landlords)  » Business  »
5.0
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131-141 Ubberley Road, Bentilee, Stoke-on-Trent, Staffordshire, ST2 0EF
  • I had previously rented a house from the council so I had experience of how good the council were to have as landlords, but I was dubious about how professional EPIC would be in comparison, but they are great I think
  • So I needed somewhere fast and EPIC were kind enough to consider helping me so quickly
  • They are professional enough to insist on sending someone for a gas inspection once a year and you can phone them up if you need any repairs doing and they will make an appointment at a convenient time for you
  • My experience of EPIC has been very good so I would recommend them as landlords and they are likely to be far better than any private landlords for sure

    • by jeanne71
      TRUSTWORTHY

      all reviews
      EPIC stands for Empowering People Inspiring Communities and they are the housing association who rent out the flats on the Bentilee Estate in Stoke-on-Trent. I had previously rented a house from the council so I had experience of how good the council were to have as landlords, but I was dubious about how professional EPIC would be in comparison, but they are great I think. I have rented a flat from them for a year and a half now and I think they are very professional and as good as the local council were at least.

      There are waiting lists for their flats so get yourself on that if you are looking for somewhere, but at the time I needed somewhere really quickly and when I explained my position to EPIC, they pushed me to the front of the queue and I got a flat within a week.


      What happened is that I had bought my house from the council and a few years later the high interest rates caused by the recession meant I was forced to have the house repossessed by the building society. So I needed somewhere fast and EPIC were kind enough to consider helping me so quickly.

      EPIC always send a team into a flat to clean it before the next tenant but in my case they did not have time to clean it as I needed to move in so quickly so I did that myself, but that is not the usual case. They are professional enough to insist on sending someone for a gas inspection once a year and you can phone them up if you need any repairs doing and they will make an appointment at a convenient time for you. They send burly blokes round to do ...


      • the lawns in the shared garden which is good so we do not have to worry about it. The garden is quite pleasant and kept tidy and is somewhere nice to sit in hot weather.

        What is great about EPIC is that they are really intent on fostering a good attitude amongst their tenants and they do not tolerate anti-social behaviour, so if you make a complaint to them about another tenant, which you can do annonymously if you wish, they will make an appointment to visit the tenant to discuss it. If things do not improve they will eventually ask anyone who is not improving their behaviour to leave, but they have a good attitude and would rather we all get along with our neighbours. I had to complain to them when I had lived her for a few months because a neighbour’s dog was barking incessantly

        all day and this was a situation they were monitoring. That tenant did eventually move somewhere else, to the relief of my ears and my ragged nerves! Even I have been complained about (moi?) because a neighbour said I was moving furniture late at night and making a racket. Someone from EPIC came round and had a friendly chat with me and I meekly promised I would be more careful! But they are friendly and always willing to listen to any problems.

        Their office is on Ubberley Road on the Bentilee Estate and if you wish to enquire about going on a waiting list the phone number is 01782 252575 and they are on the net at www.epichousing.co.uk. My experience of EPIC has been very good so I would recommend them as landlords and they are likely to be far better than any private landlords for sure.




    0
    Shaun Mcloughlin says :

    re : I had previously rented a house from the council so I had experience of how good the council were to have as landlords, but I was dubious about how professional EPIC would be in comparison, but they are great I think
    Total amateurs

    ReviewStream.com
    0
    Shaun Mcloughlin says :

    re : They are professional enough to insist on sending someone for a gas inspection once a year and you can phone them up if you need any repairs doing and they will make an appointment at a convenient time for you
    UN professional from top to bottom

    ReviewStream.com
    0
    Shaun Mcloughlin says :

    re : My experience of EPIC has been very good so I would recommend them as landlords and they are likely to be far better than any private landlords for sure
    UN approachable staff . Will not admit they are wrong when proved to be in the wrong

    ReviewStream.com
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    The review was published as it's written by reviewer in May, 2010. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 4123051102670231/k2311a0523/5.23.10
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