Citizens bank in Stop and shop in Chicopee MA  » Finance  »
1.5
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672 Memorial Drive Chicopee MA 01020
  • This Citizens bank location I was not a fan of at all and this place needed to change a few things which would have actually made this place as good as their other locations or maybe even better but I will say this, this Citizens bank location was a horrible experience and I went there a few times and each time was a bad experience
  • This place was small, very small but I guess I didn’t mind given the fact that it was located inside of a grocery store but the place just never looked clean in my opinion
  • There also wasn’t a drive thru teller which sucked and it would have been better if they did but the hours at this location was good and they actually were opened up seven days a week here but typically closed around noon time on the weekends but the hours were very convenient and worked out well for me at the time
  • All in all this is a bad bank location and they could do with a good cleaning and become a little more organized and definitely retrained some of their employees in customer service and until that happens I do not recommend that you go to this Citizens bank location

    • by thereviewerat1
      TRUSTWORTHY

      all reviews
      This Citizens bank location I was not a fan of at all and this place needed to change a few things which would have actually made this place as good as their other locations or maybe even better but I will say this, this Citizens bank location was a horrible experience and I went there a few times and each time was a bad experience. One of the things I cannot stand about a place is when the customer service is just horrible and the Citizens bank over inside of Stop and shop in Chicopee had horrible customer service almost every

      time I went inside of there.

      I never liked sealing with the people at this location because they always had major attitudes and the way some of the workers hear talked just made me feel like they thought they were better than everybody else.

      Not only that but they were always so slow with everything and some of the men who worked there just had outfits that were a bit to baggy on them which made them look unprofessional.

      I also didn’t like this location because there was hardly any room too fill out slips because the counter tip where the ...


      • slips were was tiny and this was a hassle when there were other people trying to fill out slips to, I felt closeted in.

        Most of the pens here never even worked when I went there and this got very annoying very fast.

        This place was small, very small but I guess I didn’t mind given the fact that it was located inside of a grocery store but the place just never looked clean in my opinion.

        Behind the counter when the tellers were seemed disorganized too me and could have been a little more tidy.

        There also wasn’t a drive

        thru teller which sucked and it would have been better if they did but the hours at this location was good and they actually were opened up seven days a week here but typically closed around noon time on the weekends but the hours were very convenient and worked out well for me at the time.

        All in all this is a bad bank location and they could do with a good cleaning and become a little more organized and definitely retrained some of their employees in customer service and until that happens I do not recommend that you go to this Citizens bank location.




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    The review was published as it's written by reviewer in May, 2010. The reviewer certified that no compensation was received from the reviewed item producer, trademark owner or any other institution, related with the item reviewed. The site is not responsible for the mistakes made. 4216051095530431/k2311a0516/5.16.10
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