I have had this phone for almost two years now. I switched from a “traditional” phone to a “smartphone” when I switched service providers. I am glad I did. Service quality is the same, but you get a lot more options with a “smartphone” than you do with a “traditional” phone.
I get both my work and personal e-mails on my phone, which is very convenient. I don’t have to constantly be checking e-mail or be tied to a computer. Regular text e-mail messages come through fine; I can even download and read some smaller PDF and JPEG attachments right on my phone. But messages embedded with links (messages from stores, messages with graphics) only come up with the text of the links, not the graphics or full message. It is kind of a pain. Most of these are junk mail, so it is not a huge problem, but every once in a while there is one I want to read and
can’t. There are links in the message for what to do if you are reading the message on a mobile phone, (you can use your phone’s browser to go to a website and read the content) but by the time it has loaded it isn’t really worth it.
I love the full keyboard. It is very easy to use; with all of the letters in about the same place as they are on my computer keyboard. I have run into some problems trying to call customer service for large companies who spell their phone number with letters instead of writing it in numbers (ex. 1800-DIRECTV) since the number buttons don’t have the smaller letters to let you know which letters each number corresponds to, and have actually had to look up the letter placement and/or actual number several times. You would be surprised how many companies only advertise the text version!
The roller ball is great, but mine frequently stops working. It always fixes itself, but it is ...