I had to catch a bus from Springfield MA to somewhere else and the only way to get to the destination I was going to was to catch a peter pan bus from the bus terminal in Springfield. I actually had to visit the Springfield MA bus terminal on three occasions and never again! If you find yourself having to make a trip to the bus terminal in Springfield try to avoid it or make a change so\o you can avoid this place.
I did not feel safe leaving my car there for the nights I were gone. I paid like $20 for 3 day parking located behind the terminal and I do not even think it is secured and I have heard of cars
being broken into in that parking lot, so the terminal seriously needs to improve on where their customers can park their vehicles because I was a nervous wreck wondering about my car and if it was alright.
The first thing I noticed about the Springfield bus terminal is the location. The terminal is conveniently located in Downtown Springfield, which happens to be a very bad section of Springfield so I felt real safe there, not! It was a horrible sight to behold with gang members hanging out there and people asking me for money, it was very intimidating and I saw no cops or security watching the place or walking around, very scary! The security sucks if there was even any there.
The Springfield bus terminal ...