AXIS BANK review

AXIS BANK

by My-Dodo-Reviews

I have an account in Axis Bank,formerly UTI bank,located in India for over an year now.The bank no doubt is one of the best managed banks in the country.The Bank has been rapidly spreading its wings in the far flung areas of the country.Withing a short span of time the bank has increased its customer base substantially.The bank appeals not only to the old but also the young population of India.

The service of the bank is excellent and the bank is a pioneer in providing latest advances in Banking to its customers.Whether it be online banking or Phone banking,the bank does not lag behind.Today the bank provides a single window for all the financial needs of the customers.It also provides homeloans & other loans at competitive prices.

However the bank still has a long way to go.It mainly caters to the urban population of India.Axis bank realising this shortcoming is now focussed on spreading its network in the rural areas and tier two cities of India.

Another major problem of the bank which I am really unhappy about are the high cheque bounce back charges that bank levies.In addition the other penalties most of the times really hurt the customer.

The minimum balance is Rupees 5000 which once again is a bit too high for the common Indian.

I am sure if the bank management keeps some of these issues in mind,Axis bank has the ability to emerge as one of the top Banks on Indian financial horizon

Rating: 8

highlight	jayakanthi says on Apr 4th, 2011 : reply i want to know about my account balance in axis bank
highlight	anoopagarwal says on Apr 9th, 2011 : reply Worst customer service from the bank. Not refunding the amount deducted for the failed transaction. Axis bank is not responding even after placing a complaint. I will close my account.
highlight	subhadip ghosh says on Sep 21st, 2011 : reply I am highly unsatisfied by axis bank s behavior. I met a problem during logging in to my online account that my OTP one time password generated by small key device is not matching. I registered complain complain no 5517217 on 17 September 2011 and they asked me to wait 48 hr to solve the problem. After 48 hr it was not been fixed and I called them again on 19 September. This time they again asked me for another 2 days.. well I had no choice so I waited and same thing happened after two days..not been fixed.. so I called them again on 21 September now the same story to repeat they again requested me to wait 2 more days Im writing this review during my waiting interval time. I am happy with them because they were politely asking me more more time. The funniest thing when I asked them to send me an e-mail by saying their repeated failure to retrieve my account how many days approximately they are gonna take, they strongly denied it. I am incurring huge losses due to locking out my account and probably I could have probably managed or compensate my loss If I have had a written document e-mail from them. Another depressing feature, axis bank online account could only be logged in if you are having an old version of JAVA which is no working for most of the modern website games . So what they said, remove your updated JAVA and install old days JAVA.

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